If you would like to get in touch with Anna or a member of the Mrs Brimbles team (that’s the long suffering husband Jon who packs all your orders but team sounds posh so…) please email and we will aim to respond to your enquiry within 72 hours (excluding weekends and public holidays). During busy periods this time frame may be longer – please do bear with us, we are a very small family run business and are trying our very best!
Please DO NOT use Facebook / Twitter / instagram messaging as we do not use this communication method.

If you query is in regard to the shipping of your order, please check the email associated with your PayPal account your despatch notification will have been sent to that address, alternatively you can log in to your Mrs Brimbles account and click on your recent order. Your despatch information and tracking number if applicable will be available to view there.

When getting in touch regarding an order please provide us with your order number or PayPal transaction number. You will be able to retrieve your order number by logging in to your Mrs Brimbles account and looking at your order history.

Thank you